If your UK company sells goods or services to customers outside the UK, you may be wondering: do I need to charge UK VAT to overseas customers?

The answer depends on several factors, including what you sell, where your customer is located, whether the customer is a business or consumer, and where the goods or services are supplied.

In some cases, UK VAT is charged. In others, the supply may be zero-rated, outside the scope of UK VAT, or subject to VAT or similar taxes in another country.

Do UK Companies Charge VAT to Foreign Customers?

Not necessarily.

A UK company being VAT registered does not automatically mean it must charge UK VAT on every international sale.

The correct VAT treatment can depend on:

  • Whether you sell goods or services
  • Where the customer is located
  • Whether the customer is a business or private consumer
  • Where goods are located and delivered
  • The type of service supplied
  • Applicable VAT place-of-supply rules

It is therefore important to determine the VAT treatment of each type of international transaction.

Selling Goods to Customers Outside the UK

If your UK business exports goods from Great Britain to customers outside the UK, the sale can potentially qualify for zero-rated UK VAT, provided the relevant conditions are satisfied.

Zero-rated does not mean the transaction is ignored for VAT purposes. Instead, VAT is charged at 0%.

Your company will generally need appropriate evidence showing that the goods were exported within the required time limits.

Depending on the transaction, the customer may then have to pay import VAT, customs duty or other local charges when the goods enter their country.

Do I Charge VAT to EU Customers?

The VAT treatment of sales to customers in the European Union depends on whether you are selling goods or services and whether the customer is a business or consumer.

For goods exported from Great Britain to the EU, qualifying exports can generally be zero-rated for UK VAT purposes when the relevant requirements are satisfied.

However, VAT and customs obligations may arise when the goods enter the destination country.

Businesses selling directly to EU consumers may also need to consider EU VAT rules, including schemes such as the Import One Stop Shop (IOSS) for certain eligible low-value imported goods.

Do I Charge UK VAT on Services to Overseas Businesses?

For many business-to-business (B2B) services, the general place-of-supply rule means the service is treated as supplied where the business customer belongs.

For example, if a UK VAT-registered consultancy provides qualifying services to a business customer established in another country, UK VAT may not be charged.

Depending on the customer's country and the type of service, the customer may instead account for local VAT under a reverse charge or similar mechanism.

However, there are important exceptions to the general rule.

What About Services to Overseas Consumers?

Business-to-consumer (B2C) services can be different.

Under the general rule for many services supplied to private consumers, the place of supply is where the supplier belongs, which can mean UK VAT is due.

However, numerous exceptions exist.

Different rules can apply to services such as:

  • Digital services
  • Telecommunications
  • Broadcasting
  • Property-related services
  • Events and admission
  • Transport
  • Certain professional services
  • Financial services

You should therefore check the rules applying to the specific service your company provides.

What Is the Reverse Charge?

The reverse charge is a VAT mechanism under which the customer accounts for VAT instead of the supplier.

It is commonly relevant to certain international B2B services.

Instead of the UK company charging UK VAT, the overseas business customer may be required to calculate and report VAT according to the rules in its own country.

Whether the reverse charge applies depends on the transaction and local VAT legislation.

What Does Zero-Rated VAT Mean?

Zero-rated VAT means the supply is still within the VAT system, but VAT is charged at 0%.

This is different from a transaction being outside the scope of UK VAT.

For example, qualifying exports of goods can generally be zero-rated if the relevant HMRC conditions and evidence requirements are satisfied.

This distinction can be important when completing VAT returns and maintaining company records.

What If My Customer Is in the USA?

The United States does not operate a VAT system equivalent to UK VAT.

If your UK business exports qualifying goods to a US customer, UK VAT may generally be zero-rated where the export requirements are satisfied.

For services, whether UK VAT applies depends on the relevant place-of-supply rules and the type of customer and service.

Your company may also need to consider US state sales tax obligations separately.

UK VAT and US sales tax are different tax systems, so not charging UK VAT does not necessarily mean there are no tax obligations in the United States.

What If My Customer Is Outside the UK but Pays in GBP?

The currency used for payment does not by itself determine whether UK VAT should be charged.

A customer could pay your company in:

  • GBP
  • EUR
  • USD
  • Another currency

The VAT treatment is determined primarily by the relevant VAT rules, rather than simply by the currency used to settle the invoice.

Do I Need Evidence for Overseas Sales?

Yes, particularly when zero-rating exports of goods.

Your business should maintain appropriate records demonstrating that the goods were exported and that the conditions for zero-rating were satisfied.

Depending on the transaction, records may include:

  • Commercial invoices
  • Shipping documentation
  • Courier records
  • Customs documentation
  • Proof of export
  • Customer information
  • Contracts and order records

HMRC specifies requirements for the evidence businesses should retain when zero-rating exports.

Does a Non-VAT-Registered UK Company Charge VAT?

Normally, a business that is not VAT registered cannot simply add UK VAT to its invoices.

However, international sales still need to be considered when determining the company's VAT position and whether registration is required.

Businesses operating internationally may also create VAT, sales tax or similar registration obligations in other countries.

International E-Commerce Businesses

VAT can become particularly complicated for UK companies selling internationally through:

  • Shopify
  • Amazon
  • eBay
  • Etsy
  • Their own websites
  • Other online marketplaces

The VAT treatment may depend on where goods are stored, where customers are located, the value of individual shipments and whether a marketplace is responsible for collecting tax.

If your company holds stock outside the UK, additional VAT or sales-tax registrations may also be required.

Does a UK Company Charge VAT to Overseas Customers?

There is no single rule covering every international sale.

In general:

Exports of goods: Qualifying exports can often be zero-rated for UK VAT.

B2B services: Many are treated as supplied where the overseas business customer belongs, meaning UK VAT may not be charged.

B2C services: UK VAT may apply under the general rule, although there are many important exceptions.

International e-commerce: Additional VAT, import tax or sales-tax rules can apply in the customer's country.

The key is to establish what is being supplied, where the customer belongs, where the supply takes place and whether the customer is a business or consumer.

Check the Latest HMRC VAT Rules

International VAT rules can be complex and can change.

Before deciding whether to charge UK VAT to an overseas customer, check the latest HMRC guidance on GOV.UK, particularly the rules covering exports and the place of supply of services.

If your UK company regularly sells internationally, professional VAT advice may also help you understand your obligations both in the UK and overseas.

This article is for general information only and does not constitute tax, accounting or legal advice. VAT treatment depends on the exact nature of the transaction and applicable rules. Always check current HMRC guidance or seek professional advice where necessary.


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